This Privacy Policy explains how Sales Vision Pty Ltd ("we", "us", or "Company") collects, uses, and protects your personal information when you access our website or use our Services.
1. Information We Collect
a. Information you provide
Name, email address, phone number, and other details submitted through our application forms, booking pages, or direct communications with us.
b. Automatically collected
IP address, browser type, device information, pages visited, referral sources, and time spent on our website, collected via cookies and analytics tools.
c. Payment information
Payment details are processed securely by our payment processors. We do not store full payment card details on our servers.
2. Use of Information
We use the information we collect to:
- Deliver and improve our Services
- Process payments and manage your account
- Send program updates, scheduling confirmations, and support communications
- Analyse usage patterns to improve the user experience
- Comply with legal obligations
3. Communication & Consent
By submitting your contact details, you consent to receive communications from Sales Vision Pty Ltd via email, SMS, and other channels. You may opt out at any time by contacting admin@ishavision.com or replying STOP to any SMS message.
4. Sharing of Information
We do not sell your personal information to third parties. We may share your data with trusted service providers — such as CRM platforms, payment processors, and communication tools — solely to operate our Services. All third parties are required to maintain appropriate data security standards.
5. Tracking Technologies & Cookies
We may use cookies, tracking pixels, and similar technologies to enhance your experience and measure the effectiveness of our marketing. You can control cookies through your browser settings, though disabling them may affect some functionality.
6. Your Rights
You have the right to access, correct, or request deletion of your personal data held by us. To exercise these rights, contact us at admin@ishavision.com. We will respond within a reasonable timeframe in accordance with applicable privacy laws.
7. Data Retention
We retain your personal information for as long as necessary to fulfil the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. When data is no longer required, it is securely deleted or anonymised.
8. Data Security
We implement reasonable technical and organisational security measures to protect your personal information from unauthorised access, loss, misuse, or disclosure. However, no transmission over the internet is completely secure, and we cannot guarantee absolute security.
9. International Transfers
Sales Vision Pty Ltd is based in Australia. If you access our Services from outside Australia, your information may be transferred to and processed in Australia or other countries. By using our Services, you consent to this transfer in accordance with applicable laws.
10. Updates to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Continued use of our Services following any changes constitutes acceptance of the updated policy. We encourage you to review this policy periodically.