Sales Vision

Privacy Policy

Sales Vision (“we”, “us”, or “our”) is committed to protecting the personal information of our members and prospective members. This Privacy Policy explains what data we collect, how we use it, with whom we share it, and your rights in relation to that data. This policy applies to all individuals who enrol in, access, or interact with the Sales Vision program, including via our website, payment platforms, membership portal, and communication channels.

Eligibility & Age Requirement

The Sales Vision program is intended for individuals aged 18 years or older. By enrolling or interacting with our platform, you confirm that you meet this age requirement. SalesVision does not knowingly collect personal information from individuals under the age of 18. If we become aware that a minor has provided personal information, we will take steps to delete that information promptly. If you are a parent or guardian and believe your child has submitted information to us, please contact us at admin@salesvison.com.

1. Information We Collect

1.1 Information You Provide Directly

  • Full name and contact details (email address, phone number).
  • Billing address and payment information (processed securely via third-party payment providers).
  • Enrolment details, including your chosen payment plan and programme access tier.
  • Communications sent to us via email, messaging platforms, or during group calls.
  • Progress updates, session notes, and feedback submitted within the program.

1.2 Information Collected Automatically

  • Login activity and access timestamps for the membership portal.
  • Device and browser information when accessing our platform.
  • Participation records, including call attendance and replay views.
  • Payment transaction records, including plan status, missed payments, and exit or pause requests.

2. How We Use Your Information

2.1 Program Delivery

  • To grant and manage your access to the Sales Vision membership portal and resources.
  • To track your participation and progress throughout the program.
  • To facilitate weekly group calls, hot seats, and coaching sessions.
  • To administer billing cycles, payment plan milestones, and any pause or exit requests.

2.2 Communication

  • To send program-related notifications, reminders, and updates.
  • To contact you regarding missed payments, inactivity, or changes to your membership status.
  • To respond to support enquiries or complaints.

2.3 Compliance and Enforcement

  • To enforce the terms of your Member Agreement, including exit fees, the Going Ghost Policy, and the No Refund Policy.
  • To refer outstanding balances to a collections agency where required under the Member Agreement.
  • To maintain accurate records of enrolment, payment history, and membership status.

2.4 Program Improvement

  • To analyse participation patterns and outcomes to improve program quality.
  • To identify and address technical or operational issues within the platform.

2.5 Marketing Communications

With your consent, we may use your contact details to send you promotional content about Sales Vision programs, offers, and updates. You may opt out of marketing communications at any time by clicking the unsubscribe link in any marketing email, replying STOP to any SMS, or contacting us at admin@salesvison.com. Opting out of marketing does not affect your receipt of program-related communications required for your membership.

3. Legal Basis for Processing

We process your personal data on the following legal grounds:

  • Contractual necessity — Processing is required to fulfil the obligations set out in your Member Agreement.
  • Legitimate interests — We have a legitimate interest in operating a compliant, commercially sound program, including debt recovery where applicable.
  • Legal obligation — We may process data to comply with applicable laws and regulatory requirements.
  • Consent — Where required, we will seek your explicit consent before processing data for optional purposes such as marketing.

4. Sharing of Your Information

We do not sell your personal information. We may share your data only in the following limited circumstances.

4.1 Service Providers

We engage trusted third-party providers to operate the program. These may include:

  • Payment processors (e.g., Stripe) to handle billing and transactions.
  • Membership portal platforms to host and deliver program content.
  • Email and communications platforms to send notifications and reminders.
  • Video conferencing tools to run group coaching calls.

These providers are bound by confidentiality obligations and are only permitted to use your data to deliver services on our behalf.

4.2 Collections Agencies

In accordance with your Member Agreement, if an outstanding balance remains unpaid beyond 30 days following an exit request or the end of your payment window, we may transfer your account details and outstanding balance information to a licensed collections agency. You will be notified before such referral where practicable.

4.3 Legal Disclosure

We may disclose your information if required to do so by law, court order, or regulatory authority, or where necessary to protect our legal rights or the safety of our members.

5. Data Retention

We retain your personal data for as long as your membership is active and for a reasonable period thereafter in order to fulfil our obligations under your Member Agreement, comply with applicable legal and financial record-keeping requirements, and resolve any disputes or defend legal claims.

Financial and membership records are retained for a minimum of seven (7) years following the end of your membership. Upon expiry of the retention period, data is securely deleted or anonymised.

5a. International Data Transfers

Sales Vision Pty Ltd is based in Australia. If you access our program from outside Australia, your personal information may be transferred to and stored in Australia or other countries where our service providers operate. These countries may have data protection laws that differ from those in your jurisdiction.

By enrolling in or accessing the Sales Vision program, you consent to the transfer of your personal data to Australia and to any other country in which our third-party providers maintain facilities, in accordance with applicable privacy laws. We take reasonable steps to ensure that any overseas recipients handle your personal information in a manner consistent with this policy.

6. Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, loss, or disclosure. These include:

  • Encrypted transmission of sensitive data via HTTPS and SSL protocols.
  • Access controls restricting data to authorised personnel only.
  • Regular review of our data handling practices and third-party provider agreements.

While we take all reasonable steps to protect your data, no method of transmission or storage is completely secure.

7. Your Rights

Depending on your jurisdiction, you may have the following rights in relation to your personal data:

  • Access — Request a copy of the personal information we hold about you.
  • Correction — Request correction of inaccurate or incomplete data.
  • Erasure — Request deletion of your data, subject to our legal and contractual obligations.
  • Restriction — Request that we limit how we use your data in certain circumstances.
  • Portability — Receive your data in a structured, commonly used format.
  • Objection — Object to processing based on legitimate interests.

Please note that exercising these rights does not affect any outstanding financial obligations under your Member Agreement. Requests to delete data do not extinguish any debt owed. To exercise any of these rights, contact us at the details in Section 10.

8. Cookies, Tracking & Third-Party Analytics

Our membership platform and website may use cookies and similar tracking technologies to maintain your login session and portal access, analyse platform usage and performance, and deliver communications and program notifications.

We may also use third-party analytics and advertising tools — including but not limited to Google Analytics, Meta Pixel (Facebook), and similar services — to understand how visitors interact with our website and to measure the effectiveness of our marketing. These tools may collect information such as your IP address, browser type, pages visited, and actions taken on our site, and may place their own cookies on your device.

Information collected by these third-party tools is subject to their own privacy policies. You may opt out of interest-based advertising by adjusting your browser or device settings, or by visiting the opt-out tools provided by the relevant platforms (e.g., Google’s Ads Settings, Meta’s Ad Preferences). You may configure your browser to decline cookies; however, this may affect your ability to access certain features of the platform.

9. Changes to This Policy

We reserve the right to update this Privacy Policy from time to time. Where changes are material, we will notify members via email or through the membership portal. Continued participation in the program following notification of changes constitutes acceptance of the updated policy. We encourage you to review this policy periodically.

10. Contact Us

Sales Vision
Email: admin@salesvison.com
Website: https://salesvison.com