These Terms of Service ("Terms") govern your access to and use of the services provided by Sales Vision Pty Ltd ("we", "us", or "Company"). By accessing our website or purchasing any program, you agree to be bound by these Terms.
1. Eligibility
You must be at least 13 years of age to use our Services. By accessing or using the Services provided by Sales Vision Pty Ltd, you represent and warrant that you meet this age requirement and have the legal capacity to enter into these Terms.
2. Use of Services
You agree to use our Services for lawful purposes only. You must not:
- Violate any applicable laws or regulations
- Impersonate any person or entity
- Interfere with or disrupt the Services
- Attempt to gain unauthorised access to any part of the Services
- Use the Services to transmit harmful, offensive, or unsolicited content
3. User Accounts
When you create an account, you must provide accurate, complete, and current information. You are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account. Notify us immediately at admin@ishavision.com of any unauthorised use of your account.
4. Payment Terms
All fees are due as stated at the time of purchase. Payments are processed securely through our payment processors. By providing payment information, you authorise us to charge the applicable fees. All prices are in Australian Dollars (AUD) unless otherwise stated.
5. No Refund Policy
All payments are final and non-refundable. By purchasing any program or service from Sales Vision Pty Ltd, you acknowledge and agree that:
- No refunds will be issued once payment has been processed
- Partial participation does not entitle you to a refund
- Change of mind is not grounds for a refund
- Failure to use purchased Services is not grounds for a refund
- Technical difficulties on your end are not grounds for a refund
If you experience a technical issue on our end, please contact admin@ishavision.com and we will work to resolve it.
6. Intellectual Property
All content, materials, and intellectual property made available through our Services — including training materials, videos, frameworks, and methodologies — are owned by or licensed to Sales Vision Pty Ltd. You may not reproduce, distribute, modify, or create derivative works from any of our content without express written permission.
7. SMS & Communication Consent
By providing your contact details, you consent to receive communications from Sales Vision Pty Ltd, including:
- Program updates and announcements
- Scheduling and booking confirmations
- Follow-up and support messages
Message frequency varies. Reply STOP to opt out of SMS at any time. Standard message and data rates may apply.
8. Privacy & Data Use
Your use of our Services is governed by our Privacy Policy, incorporated into these Terms by reference. By using our Services, you consent to the collection and use of your data as described therein.
9. Disclaimer of Warranties
The Services are provided “as is” and “as available” without warranties of any kind. Sales Vision Pty Ltd does not warrant that the Services will be uninterrupted or error-free. Results described in testimonials or marketing materials are not typical and are not guaranteed.
10. Limitation of Liability
To the maximum extent permitted by law, Sales Vision Pty Ltd shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Services. Our total liability to you for any claim shall not exceed the amount paid by you in the three months preceding the claim.
11. Indemnification
You agree to indemnify and hold harmless Sales Vision Pty Ltd and its officers, directors, employees, and agents from and against any claims, liabilities, damages, and expenses (including legal fees) arising from your use of the Services or breach of these Terms.
12. Termination
We reserve the right to suspend or terminate your access at any time, with or without notice, for any reason including breach of these Terms. Upon termination, your right to use the Services immediately ceases. Provisions that by their nature survive termination shall continue to apply.
13. Governing Law & Dispute Resolution
These Terms are governed by the laws of New South Wales, Australia. Any disputes shall first be addressed through good-faith negotiation. If unresolved, disputes will be submitted to binding arbitration in New South Wales, Australia.
14. Changes to These Terms
We reserve the right to modify these Terms at any time. Changes are effective upon posting to this website. Continued use of the Services after changes constitutes acceptance of the updated Terms. We encourage you to review these Terms periodically.