Member Agreement

By signing this agreement, you (“Member,” “you”) confirm that you have read, understood, and agree to all terms outlined below. This agreement is legally binding and governs your enrollment, participation, and financial obligations within the program.

1. Program Description & Acknowledgment

Sales Vision Academy is a digital mentorship program for high-ticket sales. By signing, you acknowledge that you understand exactly what is included:

• 30+ hours of video-based sales training curriculum (self-paced)
• Weekly live group coaching calls (beginner and advanced)
• 1-on-1 mentorship and feedback via the Circle community platform
• Access to an exclusive job board with 300+ roles posted monthly
• Community access for networking and peer support
• Recorded call library and resource archive

You acknowledge that:

• This is a digital product with immediate access granted upon enrollment.
• Job board access provides opportunities, not guaranteed placement. SalesVision does not guarantee employment, income, or specific results.
• Results are entirely dependent on your individual effort, application, and consistency.
• All program components have been clearly explained to you prior to purchase, either during a recorded sales call, in writing, or both.
• You have had the opportunity to ask questions about the program and have received satisfactory answers before signing this agreement.

2. Financial Commitment & Payment Schedule

IMPORTANT: The exact financial terms of your enrollment were communicated to you verbally during your recorded enrollment call and confirmed in writing prior to signing. By signing this agreement, you confirm you are aware of and agree to the total program investment, deposit paid, remaining balance, and payment schedule as discussed during that call.

By enrolling, you agree to pay the FULL program investment as specified above, whether you pay in full or via the installment schedule set out above.

You acknowledge and agree that:

• All payments are final and non-refundable (see Section 7).
• A payment plan is NOT a trial period — it is the total investment divided into scheduled installments.
• You are financially responsible for the TOTAL agreed amount regardless of your level of participation, attendance, or satisfaction.
• Failure to complete payments does not reduce or eliminate the remaining balance owed.
• Missing any scheduled payment without prior written notice to SalesVision constitutes a breach of this agreement and may trigger the Early Exit Policy (Section 6).
• SalesVision reserves the right to charge the card on file for any missed installment after 3 days past the due date, without further notice.

3. Commitment to Participation

You agree to give genuine effort toward your success in high-ticket sales. This means actively engaging with the training materials, attending weekly group coaching calls or watching replays, applying what you learn through real-world practice, and communicating with your mentor and the community.

SalesVision provides the tools, training, and support. Your results depend on how you use them.

4. Attendance Expectations

You agree to make every reasonable effort to attend the weekly group calls. These calls are where live coaching, roleplays, call reviews, and Q&A take place. If you cannot attend, you are expected to watch the replay. Consistent attendance — not occasional attendance — is the expectation.

5. Payment Plan Obligations

If you enroll on a payment plan, you agree to complete it in full. Access to the program is granted on the basis that you will fulfill your financial commitment in its entirety.

Stating that you are “no longer interested,” ceasing to use the program, or failing to respond to SalesVision communications does NOT terminate your financial obligation. The only way to reduce or resolve your remaining balance early is through the Early Exit Policy in Section 6.

6. Early Exit Policy

If you choose to exit the program before completing your payment plan, you acknowledge that your financial commitment does not end upon leaving.

• The exit fee is 50% of the remaining outstanding balance, regardless of when you exit.
• Access to the program will be removed immediately upon requesting exit.
• If you are within an already-paid billing period, access will continue until the end of that billing cycle, provided the exit fee is paid.
• The exit fee must be settled within 30 days of the exit request.

Failure to complete exit fee payment within 30 days will result in:

• Escalation to a third-party collections agency
• Reporting of the outstanding debt to relevant credit reporting bodies (where applicable)
• Full deactivation of your membership
• Permanent deletion of your account, including all progress, community access, saved content, and associated data
• Loss of eligibility to rejoin under previous pricing or terms

Any future participation will require full re-enrollment from the beginning at the then-current price.

7. No Refund Policy

All payments made toward the program are non-refundable under any circumstance.

This includes but is not limited to: the initial deposit or enrollment payment, all subsequent installment payments, and any partial or full payments made at any point during enrollment. By signing, you explicitly acknowledge that:

• You understand this is a non-refundable digital product with immediate access.
• You are committing to the full program, not a trial.
• You will not be entitled to a refund for any reason, including but not limited to: dissatisfaction, change of mind, lack of use, personal circumstances, inability to pay, or failure to achieve desired results.
• This no-refund policy has been communicated to you prior to your first payment and you are agreeing to it voluntarily.

8. Dispute & Chargeback Policy

Filing a payment dispute, chargeback, or claim with your bank, card issuer, or payment processor does not cancel or reduce your financial obligation to SalesVision.

By signing, you acknowledge that:

• You will not file a payment dispute, chargeback, or claim for any payment made toward this program, as the product is delivered immediately and is non-refundable.
• If a dispute or chargeback is filed, SalesVision will submit evidence to the relevant payment processor demonstrating that the product was delivered, accessed, and that you agreed to these terms, including this signed agreement.
• If a dispute or chargeback is filed, your program access will be immediately suspended pending resolution.
• If a dispute is resolved in SalesVision’s favor, you remain responsible for the full balance plus any fees or penalties incurred by SalesVision as a result of the dispute process, including chargeback fees.
• If you have a concern about your enrollment, you agree to contact SalesVision directly before initiating any dispute with your bank or payment processor.
• SalesVision reserves the right to pursue legal remedies and engage debt collection services for amounts owed as a result of fraudulent chargebacks.

9. Membership Pause Policy

Members are eligible to pause their membership under the following conditions:

• A one-time pause is available after the first 3 months of active membership.
• The cost of pausing is $100 USD per month, for a maximum pause duration of 3 months (maximum total pause cost: $300 USD).
• Pause fees are billed monthly at the start of each paused month and must be paid to maintain the pause status.
• During the pause period, access to the program is suspended and standard installment payment obligations are temporarily frozen.
• If a monthly pause fee is not paid, the pause will be cancelled and the standard payment plan will resume immediately.
• Pause requests must be submitted in writing to SalesVision and are only valid upon written confirmation from SalesVision.

At the end of the pause period, billing will automatically resume and access to the program will be reinstated. Failure to resume or respond after the pause period will result in full membership deactivation and a requirement to rejoin from the beginning at full price.

10. Third-Party Financing

SalesVision may offer access to third-party financing providers (such as Klarna, Afterpay, or similar services) to assist members in funding their enrollment. If you choose to finance your program investment through a third-party lender, the following terms apply:

• Your financial obligation to SalesVision is fulfilled upon receipt of full payment from the third-party lender. From that point, your repayment obligation is exclusively with the lender, not SalesVision.
• SalesVision is not a party to your financing agreement with the lender and is not responsible for the lender’s terms, interest rates, fees, repayment schedules, or collection practices.
• Any dispute regarding your financing arrangement must be resolved directly between you and the lender. SalesVision is not liable for any costs, penalties, or damages arising from your financing agreement.
• Financing your enrollment does not change the terms of this agreement. All policies — including the No Refund Policy (Section 7), the Dispute & Chargeback Policy (Section 8), and the Early Exit Policy (Section 6) — remain fully in effect.
• If your financing is declined, reversed, or otherwise fails after SalesVision has granted you access to the program, the full outstanding balance immediately becomes your personal liability under the standard payment plan terms of this agreement.
• Filing a dispute or chargeback with a third-party lender does not constitute a valid dispute with SalesVision and does not reduce or cancel your obligations under this agreement.

11. Inactivity / “Going Ghost” Policy

You are expected to maintain active participation and communication throughout the program. “Going ghost” is defined as:

• No response or engagement for 30+ consecutive days, and/or
• Ignoring communication attempts, reminders, or notifications from SalesVision, and/or
• Missing scheduled payments without prior communication
• Stating you are “no longer interested” without initiating a formal exit request

If any of the above occur, it will be treated as voluntary abandonment of the program and will automatically trigger the Early Exit Policy (Section 6). This includes immediate removal of access, application of the 50% exit fee on the remaining balance, and enforcement of the 30-day payment window.

12. Rejoining Policy

If your membership is deactivated for any reason — including early exit, non-payment, inactivity, or dispute — you will not be able to resume from your previous position. Re-enrollment requires starting the program from the beginning at the then-current full price.

13. Recorded Communications & Consent

You acknowledge and agree that:

• Your enrollment call was recorded and a transcript may be retained for quality assurance, training, and dispute resolution purposes.
• Communications within the Circle platform, including direct messages, community posts, and coaching call recordings, may be retained and used as evidence in the event of a dispute.
• You consent to the use of these recordings and communications as needed to verify delivery, participation, and agreement to terms.

14. Marketing & Testimonial Consent

By enrolling in Sales Vision Academy, you grant SalesVision and its representatives a perpetual, royalty-free, worldwide licence to use, reproduce, publish, and distribute any results, wins, testimonials, or success content that you share — whether posted in the community platform, shared in group calls, sent via direct message, or submitted in any other form — for marketing, promotional, and educational purposes.

This includes but is not limited to:

• Screenshots of income results, client wins, or program milestones shared in the Circle community or any SalesVision channel
• Written or verbal testimonials provided during coaching calls or in community posts
• Before-and-after accounts of your experience and results within the program
• Photos, videos, or other media voluntarily shared in relation to your participation in the program

SalesVision reserves the right to use this content across any medium, including but not limited to social media, advertising, website pages, email campaigns, and sales materials, without seeking additional consent or providing compensation.

You retain ownership of your own content. This licence does not transfer ownership — it grants SalesVision the right to use your shared results and testimonials for promotional purposes. If you do not wish your results to be used in marketing, you may notify SalesVision in writing at admin@ishavision.com, and we will honour reasonable opt-out requests on a case-by-case basis for future use.

15. Intellectual Property

All program content — including but not limited to video modules, scripts, frameworks, templates, call recordings, and training materials — is the intellectual property of SalesVision. You agree not to share, distribute, reproduce, or resell any program content, not to record coaching calls or share proprietary frameworks outside the community without written permission, and not to use program materials to create a competing product or service.

Violation of this section will result in immediate termination of your membership with no refund or fee reduction.

16. Limitation of Liability

SalesVision provides education, mentorship, and resources. We do not guarantee any specific income, results, or employment outcomes. Any earnings, results, or success stories referenced by SalesVision or its representatives are examples only and not guarantees. You acknowledge that your results depend entirely on your own effort, skill development, and application of the material. SalesVision is not liable for any financial losses, missed opportunities, or damages arising from your participation or non-participation in the program.

17. Governing Law & Dispute Resolution

This agreement shall be governed by and construed in accordance with applicable laws. Any disputes arising from this agreement that cannot be resolved directly between the parties shall be submitted to binding arbitration before any court action is pursued. You agree to attempt to resolve any issues directly with SalesVision before pursuing any legal action, dispute, or chargeback.

18. Member Conduct & Termination by SalesVision

SalesVision reserves the right to terminate or suspend your access to the program at any time, with or without notice, for any of the following reasons:

• Harassment, bullying, or abusive conduct directed at SalesVision staff, coaches, or other community members.
• Sharing, distributing, or reproducing program content outside of the community platform without written permission.
• Attempting to recruit SalesVision members into competing programs or services.
• Providing false information during enrollment or in connection with this agreement.
• Any conduct that SalesVision reasonably determines to be harmful to the community, the program, or SalesVision’s reputation.

Termination by SalesVision for conduct violations does not entitle you to a refund of any amounts paid, nor does it reduce or eliminate any outstanding financial obligations under this agreement. All payment obligations remain in full force following termination.

19. Indemnification

You agree to indemnify, defend, and hold harmless SalesVision, its officers, directors, employees, contractors, coaches, and agents from and against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable legal fees) arising out of or in connection with:

• Your participation in the program or use of the community platform.
• Your breach of any term of this agreement.
• Any content you submit, post, or share within the community platform or in connection with the program.
• Your violation of any applicable law or the rights of any third party.

20. Severability & Waiver

If any provision of this agreement is found by a court or arbitrator of competent jurisdiction to be invalid, unlawful, or unenforceable, that provision shall be modified to the minimum extent necessary to make it enforceable, or if modification is not possible, severed from this agreement. The remaining provisions shall continue in full force and effect.

SalesVision’s failure to enforce any right or provision of this agreement at any time shall not constitute a waiver of that right or provision. A waiver by SalesVision of any breach of this agreement shall not be construed as a waiver of any subsequent breach.

21. Entire Agreement

This document constitutes the entire agreement between you and SalesVision regarding your enrollment and participation in the program. It supersedes all prior discussions, promises, or representations, whether written or verbal. By signing below, you confirm that:

• You have read and understood every section of this agreement.
• You are entering into this agreement voluntarily.
• You understand this is a non-refundable digital product with immediate access.
• You were given the opportunity to ask questions before signing.
• No promises or guarantees have been made to you outside of what is written in this agreement.
• You understand that saying “I am no longer interested” does not terminate your financial obligation.
• You understand the full dollar amount of your financial commitment as communicated to you during your enrollment call, which was recorded.